Refund Policy

1. Digital content

Subscriptions and pay-per-view purchases give immediate access to digital content, so they are generally non-refundable once the plan is activated.

2. When we do refund

Duplicate charges for the same plan.

Payment deducted but plan not activated within 24 hours.

Technical faults on our side that prevent playback for an extended period.

3. How to request

Contact us within 7 days of the transaction with your registered email, payment ID and a short description. Approved refunds are returned to the original payment method within 5–7 working days.

4. Cancellation

You can stop a plan from renewing at any time from My Account. Access continues until the end of the paid period.