Help Center

Last updated: September 2026

Getting started

Create a free account from Sign Up, then browse Home, Movies, Web Series and Music. Free titles play instantly; premium titles need an active plan.

Use the search bar to find titles by name, artist or genre.

Video not playing? Refresh the page, check your internet speed, and make sure your browser is up to date.

Videos stream only inside the Intube Media player. Downloading, screen recording or sharing files is not permitted.

Manage your profile, password and connected devices from My Account. Remove a device if you no longer use it.

Use the Share button on any title to copy its link and send it to friends.

Choose a plan from the Subscription page. Payments are processed by Razorpay; your plan activates immediately after a successful payment.

For refund questions see our Refund Policy.

Reach us via the Contact page and we will respond within 48 hours.

Questions? Contact us.